Terms of service

Last updated: November 12, 2026

1. OVERVIEW
This website is operated by Modern Sauna, a brand of BPM Insights LLC ("Modern Sauna," "we," "us," "our"). By using modern-sauna.com or buying from us, you agree to these Terms of Service and to our Privacy Policy (modern-sauna.com/policies/privacy-policy). If you do not agree, please do not use the site.

2. WHAT WE SELL
Digital products: The Backyard Sauna Blueprint, Sauna Plans, and Build with Ben are digital products (video course, PDF plans, materials lists and, for Build with Ben, one-on-one calls). Access is delivered by email right after purchase and is available worldwide.
Sauna heaters and accessories: We sell Harvia sauna heaters, controls and sauna stones. These ship within the contiguous United States only, directly from our U.S. Harvia distributor.

3. ORDERS AND PRICING
All prices are in U.S. dollars. Prices and availability can change without notice. We may decline or cancel an order, including if a price or product description was listed in error. If we cancel an order you have paid for, you will receive a full refund. Sales tax is added at checkout where required.

4. SHIPPING
Shipping costs and delivery times are explained in our Shipping Policy (modern-sauna.com/policies/shipping-policy). Delivery dates are estimates. Once an order is handed to the carrier, risk of loss passes to you, but we will help you file a claim for any damage reported within 48 hours of delivery.

5. RETURNS AND REFUNDS
Returns and refunds are handled under our Refund Policy (modern-sauna.com/policies/refund-policy). Digital products are delivered instantly and are non-refundable.

6. HEATER INSTALLATION AND WARRANTY
Electric sauna heaters must be installed by a licensed electrician following the manufacturer's installation manual and local codes. Harvia heaters are covered by Harvia's manufacturer warranty, and we will help you file a warranty claim. Improper installation or use may void that warranty. We do not provide electrical installation services.

7. DIY BUILD INFORMATION AND SAFETY
Our courses, plans, blog posts and calls are educational. Building a sauna involves tools, construction and electrical work that carry real risk. You are responsible for your own build, for safe work practices, for following local building and electrical codes, and for getting any permits your area requires. Results depend on your skills, materials and site, so we cannot guarantee any particular outcome. Build with Ben calls are general guidance and are not engineering, contracting or electrical services.

8. COURSE ACCESS AND LICENSE
When you buy a digital product, you get a personal, non-transferable license to use it for your own build. You may not share your login, resell, copy, post or distribute any course videos, plans or materials.

9. INTELLECTUAL PROPERTY
All content on this site, including text, photos, videos, plans and the Modern Sauna name and logo, belongs to Modern Sauna / BPM Insights LLC or its licensors. Harvia and other brand names belong to their respective owners.

10. THIRD-PARTY SERVICES
Our store is hosted by Shopify, and some features (payments, course hosting, shipping) are provided by third parties. Their own terms and policies apply to those services. Purchases on this site are made with Modern Sauna, not with Shopify.

11. DISCLAIMER OF WARRANTIES
Except for any manufacturer's warranty on products we sell, the site and our products are provided "as is" and "as available," to the fullest extent allowed by law.

12. LIMITATION OF LIABILITY
To the fullest extent allowed by law, Modern Sauna and BPM Insights LLC are not liable for any indirect, incidental or consequential damages, including injury or property damage resulting from a build or installation you perform. Our total liability for any claim is limited to the amount you paid for the product involved.

13. INDEMNIFICATION
You agree to hold Modern Sauna and BPM Insights LLC harmless from claims arising from your use of our products or information, your build, or your breach of these Terms.

14. GOVERNING LAW
These Terms are governed by the laws of the State of Florida. Any dispute will be handled in the state or federal courts located in Broward County, Florida.

15. CHANGES TO THESE TERMS
We may update these Terms from time to time. The current version is always posted on this page with its "Last updated" date.

16. CONTACT
Modern Sauna (BPM Insights LLC)
Cooper City, FL
Call or text: (954) 661-7131
Email: benmemrick@gmail.com